Month: June 2019

Robin’s nest

Robin’s nest

When we returned from living in Asia, we brought a Spirit House with us. It’s a bit of a leap for hard-headed Westerners, but most Asians believe we live alongside spirits, many of whom are malevolent. To combat these pesky intruders, houses are built on different levels as apparently ghosts aren’t good at stairs. And outside just about every residence and business you’ll find a Spirit House, neatly kept and with enticing food and drink, all in an effort to tempt the spirits out of your house and into their own cosy home.

I’m afraid we haven’t kept our Spirit House as neatly as we might, as we don’t seem to have spirits; only mice. The little wooden structure lay dormant until a few weeks ago when a pair of Robins started building a nest inside.

We watched as they brought sticks and grass to make a perfect cup-shaped nest. Then bewilderingly they vanished. We figured the location was too close to our back door and our comings and goings had persuaded them to find lodging elsewhere.

But suddenly they were back bearing grubs and worms, which could mean only one thing. It’s very dark inside the Spirit House, but Mrs Preen swears she could see three tiny beaks.

I suppose we are typical soppy Brit animal lovers, but we felt blessed to have them and would sit around watching the parents bring tasty tit-bits to the little ‘uns. A moments research revealed that once the eggs hatch there are only fifteen days before the chicks fly the nest so it wouldn’t be long before they were gone.

Last Sunday morning, at around 8.30, I was in bed sound asleep when suddenly Mrs Preen burst into our bedroom in floods of tears.

She had let our dog Rusty out into the garden and was pottering about in the kitchen when she heard the Robins tweeting in alarm and saw them dive bombing our dog. They were sending up distress flares.

Rusty had caught a fledgling and killed it. Bucket can’t catch a damn thing, she half-heartedly goes after squirrels and gives our mice a wide berth, but a little bird, probably on its first flight, just couldn’t get away in time.

I love our dog and I know nature is red in tooth and claw, but the death of that little bird left us feeling forlorn. It may be ridiculously sentimental, but we felt we had a duty of care to the Robin family and we flunked it.

 

Can an app save the high street?

Can an app save the high street?

Ian C Jones CEO of LoLo Rewards thinks it can

 LoLo stands for Local Loyalty and is the brainchild of an itinerant Australian now living in Kennington. Jones has worked all his life with small and medium sized businesses and thinks he’s found a way for individual shops and services to take on the might of the giant online retailers. It’s based on loyalty discount tokens and is an app that sits on your phone.

This is how it works: Download the LoLo app on to your mobile and you are immediately given twenty loyalty tokens. One token equals one pound. Via the app you now search for a shop or service you are interested in and for the sake of argument find a restaurant that you’d always meant to try. You take your partner out for dinner and at the end of the meal get a bill for £100. On that bill is a QR code. You open your LoLo app, zap the QR code then through the magic of modern technology the telephone talks to the card reader. You decide to use all your twenty tokens, so your bill now comes to £80 with you enjoying a 20% discount. You leave and as you’re walking down the street your phone beeps and you find the restaurant has gifted you £16 new tokens. (As part of the agreement with LoLo the minimum they can give is 5% in tokens however some will accept up to 50%). The restaurant will then likely ask you to write a review of your meal for which they agree to give you another five tokens. So, you started out with 20, spent those and got a 20 % discount and now have a further 21 tokens on your app to spend at the restaurant or with any of the other retailers who are part of LoLo.LoLo Local Loyalty

Jones adds: “Unlike a frequent flier programme where you’ll use all your points at one go, ours you’ll never run out. Ours only accumulate, you can transfer them to friends and family, but every time you spend them you end up getting back at least 10% more than you consumed. That’s what’s unique about it.”

The App also tells you how many tokens you currently hold and how much cash you’ve saved by supporting local businesses.

When a business signs up with LoLo they are given a whole stack of QR codes that are unique to their business. These are printed on cards for staff to hand out to their customers.

As Jones says: “If I had a coffee shop, I’d be standing at the door handing out the cards to everybody coming in saying download the app.”

He makes the point that if a retailer gives you a discount then that money disappears into the wider world, but with a token that money stays local.

But how do LoLo make money out of this? It’s very simple they harvest 3% of any transaction that goes through a card reader. So, going back to our notional restaurant LoLo receive 3% of the £80 spent by the customer.

Jones also sees the possibility of businesses, perhaps a florist, restaurant and dry cleaner, working together to cross promote their products to increase footfall and ultimately sales.

Jones’ mantra is first shop locally, then regionally, then nationally and if all else fails go to Amazon. He has high ambitions: “We want to make (LoLo) operate on every small business in the UK. Individually no small business can compete with the strength of online, but collectively they can. They’ve got some power so what we’ve done is given them a platform to be stronger.”

Amazon, Deliveroo, Uber Eats; they’re all disrupters and are playing havoc with our high streets. Can a humble app turn the tide on the big boys? Only time will tell, but why not sign up and be part of a revolution, there are tokens waiting for you.

Click here if you want to be part of this.